PRIVACY POLICY

1. Agreement

1.1 Purpose of This Privacy Policy

“GameCraft Company Limited” shall provide this policy “Privacy Policy” to all users between GameCraft and this policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data. Regarding definitions, users able to refer definition part in this term of service for more information. If you have any inquiry about privacy policy please contact us for more information.

1.2 Other Agreement

User cannot use granted service against any other person’s privacy, including against any law, tradition or moral and user have to disclose true information for Company only.

 

2. Service Agreement

2.1 Accepting Agreement and Complete and Agreement

If users do not consent to the processing of your personal data as decried in GameCraft privacy policy, please do not accept our service agreement and do not access our website or service. If you agree with our privacy policy, users able to register an account to access our service. However, Company will not allow users to install another third party program to play with the GameCraft game, website, and service.

2.2 The subscription agreement and acknowledge.

Basic service request Online game users must fill in all the required information. Users of online gaming services will not receive legal rights and will not receive benefits from the company. If reporting false information, those who wish to apply for the service must comply with the following procedures.

 

  • Applicants for online game services must fill in their full name and surname as specified on their ID card.

  • Do not use the name and surname of other people. Do not falsify or randomize information in the application.

  • The information filled in the application form must be true only.

  • The user must ensure the confidentiality of your account provided by the company. Do not disclose the account in any way nor act in reliance on it.

  • If the information is incorrect, corrections can be made to reflect the truth. 

  • If the personal information used to apply is not true Will not receive legal rights and will not receive benefits from the company

 

3. Collection of Other Data

The company may collect data usage of users when installed program or application to access the game, website, or other GameCraft service. The data that the company will collect are as follow:

  • Any other information about the user when the user signs up to use our Services, and when the user uses the Services, as well as information related to how the user uses our Services. Users may provide name, surname, mobile number, and Email.

  • Registration data and data usage, when user access game, website or other GameCraft service and play game, purchase item and other activities that happen in-game or service, Company will collect those data for service improvement purpose.

  • The company will collect service data when users use the customer service system, we will collect chat and case for service improvement purposes.

  • We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems.​

 

4. User’s Right

Users accept the right to use the Sites service as specified below. GameCraft has a right to terminate any User who breaches any clause under these Terms and Conditions without prior notice to the User.

  • User must not share user’s information or other user’s information without an agreement from Company.

  • The user must not violate the law.

  • Users may request a refund under the rules of Google Play and Apple Store in case users did not use in-game items that purchased before. If Company found that users refund and already use in-game items, we will terminate the account without prior notice.

 

5. Service and Use of service

5.1 Service Time

Company service time is 10.00 am – 7.00 pm. unless it is necessary to close to improve system or service. In case there is an urgent to close system, we will make an announcement to users in advance by GameCraft channels such as website, Fan page and etc.

5.2 Password

  • User has responsibility for user’s Account (ID) and Password by user’s own.

  • User cannot make change Account (ID) but able to change password except during service close.

  • The user must not disclose the user’s password to another person.

  • The company has a right to change, adjust the user’s password without prior notice.

 

6. Account ID and Password

6.1 Service usage restrictions

By using the Services, users accept the practices, requirements, and/or policies outlined in this Privacy Policy, and you hereby consent to us collecting, using, disclosing, and/or processing your personal data as described herein.

6.2 Account Termination

GameCraft reserves the right to terminate any User’s Account ID without prior notice if the User does not comply with these Terms and Conditions.

  • User cannot use granted service against any other person’s privacy, including against any law, tradition, or moral.

  • User cannot disturb, threaten, follow, block or trouble other User(s) including but not limited to cheating or taking advantage of other User(s) and/or Gamecraft in any way.

  • Users cannot spread advertisements, rumors, and chain letters that affect with Gamecraft service.

  • Users cannot provide hacking tools, viruses that affect with Gamecraft service.

  • Users cannot send or announce any message or other communication methods, which is illegal or inappropriate, including implicating politics, race, or religion, etc.

  • User cannot sell in-game items, Game Account for cash.

7. Definition

  • Account means Game Account, Game ID, Gamecraft of users to access website and game to Gamecraft service.

  • Device data mean the data that may be collected automatically from any device that uses or access the GameCraft service. Device data may include all networks that connected with the device, Device name, IP address, browser data, and cookies of device and application data that installed on the device.

  • GameCraft means GameCraft Company Limited, GameCraft Co., Ltd., subsidiaries, or affiliated companies. Some parts of term of service will use “Company” that depends on context.

  • Personal information means user’s information includes name, surname, mobile number, bank account, credit card number, Identification Number, date of birth, gender, and payment information.

  • The site and Website mean Website, application, a social media platform that officially by Gamecraft service and relates with this term of service.

  • Technical usage information means the data collected from a mobile device, computer, or another electronic device for access GameCraft service. When users use Electronic services, or interact with us via our Games or Site or use our Services. This includes, without limitation, through cookies which we may deploy when you interact with our Games or Site; 

  • User means the person who uses or accesses the GameCraft game, website, or service. The user agrees to accept the Terms and Conditions. If the User does not agree to these Terms and Conditions, the User does not have permission to use or access the game, website, or service of GameCraft. 

 

Questions/Comments/Concerns

If you have any questions, comments, or concerns about this Privacy Policy or our other privacy policies or practices, please contact us via email or by writing to:

 

GameCraft Company Limited

S GROUP BUILDING  8 floor Room 802 No.1091/173-174, Soi Phetchaburi 33, Phetchaburi Rd, Khwaeng Makkasan, Khet Ratchathewi, Bangkok 10400

Email: admin@playgamecraft.com